The History can only be seen if you use the Mastercode when logging into the panel in the app.
The History should “update” itself to show newer events when you first access it.
You can update the history by pressing the green circle icon above, which will retrieve any newer events.
You can then review this log by scrolling down your screen.
You can still see History on the list if You log in as a non-Master User.
However, when You try to access the history, it will be empty
You can try to retrieve the History.
However, it will remain empty because nothing is allowed to be viewed.
This should be the same whether you're using an Android or an iPhone.
two things to try would be:
This guide is for Bosch Solution 2000 and Bosch Solution 3000