Cloud ID is online, but the RSC+ app cannot connect to the panel.

^{Troubleshooting Steps: Panel Connectivity Issues with RSC+ App}

Some installers may run into the problem: "They cannot use the RSC+ app to connect to the panel while Cloud ID is Online."

Please connect to the panel using the A-Link Plus software and check the following settings:

Network module programming -> Module 1# -> Basic Network Settings -> TCP Connections Enable

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DO NOT SET "TCP Connections Enable" to "Enable." Please leave the default option of "Disable" as it is.